The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid shuttle service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Night club
Leisure/ TV room
Room features
Air conditioning
Heating
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
North John Street,
Liverpool,
United Kingdom,
L2 6RR,
Merseyside
Map view
street view
North John Street,
Liverpool,
United Kingdom,
L2 6RR,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
740 m
Church
Liverpool Cathedral
1.5
km
Museum
Museum of Liverpool
840 m
Museum
The Beatles Story
1.0
km
Museum
Merseyside Maritime Museum
910 m
Royal Liver Assurance Pier Head
Royal Liver Building
890 m
Albert Dock
Tate Liverpool
910 m
Museum
World Museum
700 m
Gallery
Walker Art Gallery
840 m
Museum
International Slavery Museum
880 m
Event hall
St George's Hall Liverpool
960 m
Harbour
Pier Head
870 m
Museum
Western Approaches Museum
1.1
km
Gallery
Fact
960 m
Stadium
Anfield
3.3
km
Art object
Beatles Statue
1.1
km
LiverpoolEngland
Concert Square
790 m
9 Albert Dock
The Piermaster's House
870 m
Library
Liverpool Central Library
770 m
Bold Street
680 m
Event hall
M&S Bank Arena Liverpool
1.3
km
Nearby
Mall
The Cavern Club
70 m
LiverpoolEngland
Mathew Street
90 m
Mall
Liverpool ONE
320 m
Art object
Eleanor Rigby Statue
150 m
Horton House Exchange Flags
Nelson Monument
300 m
Shopping Area
Metquarter
300 m
Park
Chavasse Park
350 m
Museum
Magical Beatles Museum
90 m
Tower
St Johns Beacon
500 m
Restaurants
Festival Food and Drink
50 m
7 Mathew Street
Tiger Rock
40 m
26 North John Street
Turtle Bay
100 m
6A Victoria Street Produce Exchange
Pizza Express
110 m
16 Monarchs Quay Pavilion Building
Wall Of Fame Bar & Kitchen
50 m
Victoria Street/Matthew Street
Bacaro
150 m
47 Castle Street
Rococo Coffee House
120 m
First Floor 61A Lord Street 61 Lord Street,
Harrison's Bar & Kitchen
60 m
23 North John Street
Veggie Republic
70 m
16 Cook Street
The Three Sisters
60 m
23 North John Street
John Mc's Vaults
90 m
14 Cook Street
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
cold plates
lack of sockets
8.2/10
Great
Rooms
8.2
Location
9.6
Service
9.0
Dining
6.9
Guest reviews
8.2/10
based on 17 reviews
4/5
based on 4649 reviews
8.4
8.4/10 based on 5390 reviews
#39 of 112 hotels in Liverpool based on Tripadvisor
Edward
United Kingdom,
April
2024
8.4/10
The hotel boasts stunning rooms with double big windows offering beautiful views and comes with the delightful extra touches that make a stay special. However, the mirror placement made hair drying a challenge at times. The breakfast included in the stay is a nice touch.
Rooms
8.0
The rooms were beautifully designed with double big windows providing lovely views. The extra touches added to the charm of the stay.
Service
9.0
The service at the hotel was exceptional, especially from Dave the doorman and Jamie at the reception who even organized anniversary balloons upon arrival. Housekeeping, laundry, and other amenities were top-notch.
Location
9.0
The hotel's prime location on the edge of Liverpool's main shopping area makes it convenient for exploring the city center. Being close to various highlights and the main shopping district adds to the appeal.
Dining
7.0
The dining experience was delightful with a variety of hot and cold dishes offered. However, being served on cold plates was a minor drawback.
Facilities
9.0
The hotel provides excellent facilities for a comfortable stay. The additional amenities such as tours/ticket assistance and happy hour are great additions
Keith
United Kingdom,
March
2024
8.4/10
The hotel is perfectly located in the city centre of Liverpool, making it easy to explore all the city has to offer. The rooms are equipped with a bathtub and good facilities; however, drying hair can be challenging due to the mirror placement. The service, especially from Dave the doorman, was exceptional, and the receptionist was accommodating. The dining experience was satisfactory with hot drinks served, but not included in the rate. Overall, a convenient hotel with some minor drawbacks.
Rooms
8.0
The rooms are equipped with a bathtub and good facilities; however, drying hair can be challenging due to the mirror placement.
Service
9.0
The service was exceptional, especially from Dave the doorman and the accommodating receptionist.
Location
10.0
The hotel is perfectly located in the city centre of Liverpool, making it easy to explore all the city has to offer.
Dining
7.0
The dining experience was satisfactory with hot drinks served, but not included in the rate.
Facilities
8.0
The hotel offers good facilities to make the stay comfortable.
Charles
United States,
March
2024
7.8/10
The hotel is ideally situated in the heart of Liverpool, making it easy to explore the city attractions on foot. The rooms offer a mixed experience with some nice features but lack certain amenities like electric sockets and a mirror by the desk. The service stands out for its accommodating staff, especially Dave the doorman, who made my anniversary extra special with balloons. The dining experience had its ups and downs, with cold plates being a slight downside. Overall, a great location and friendly service make up for any minor room shortcomings.
Rooms
7.0
The rooms were comfortable but missing some basic amenities like electric sockets and a mirror by the desk.
Service
9.0
The service was exceptional, especially with accommodating special requests like anniversary balloons on arrival.
Location
9.0
The hotel is perfectly located right in the center of Liverpool, providing easy access to all the main attractions.
Dining
6.0
The dining experience was average, with the downside of being served on cold plates.
Facilities
8.0
The hotel offers diverse facilities to make your stay comfortable and convenient.
Geoffrey
United States,
February
2024
8.6/10
I loved my stay at this hotel. The rooms were cozy with a balcony and telly, but a bit lacking in electric sockets and a mirror near the desk. The view was amazing, and the facilities were top-notch. The service was exceptional, from the doorman to the cleaner and everyone at the reception desk. The location is perfect, right in the center of Liverpool where you can easily walk around to all the places you'd want to see. The dining experience was good, especially the meat, and the facilities were great overall.
Rooms
8.0
I enjoyed the rooms with a balcony and TV, but they could use more electric sockets and a mirror near the desk. The view was fantastic, and the facilities were good.
Service
9.0
The service here was top-notch. Everyone, from the doorman to the cleaner, and the reception staff, was incredibly polite and accommodating. They even fulfilled my request for anniversary balloons on arrival.
Location
10.0
The location is superb, right in the heart of Liverpool. It's centrally located near the cavern club and within walking distance to all quarters of the city. You couldn't ask for a better spot.
Dining
7.0
The dining experience was good. I enjoyed the included meal with hot drinks. However, some improvements could be made, as the plates were served cold.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay. They really added to the overall experience.
friendly staff
cold plates
John
United States,
February
2024
8.6/10
I absolutely loved my stay at the hotel! The location is fantastic, right in the heart of Liverpool. The room with its balcony and tea-making facilities was cozy and perfect for a comfortable stay. The service was exceptional, with special touches like anniversary balloons and friendly staff like Dave and Jamie. The dining experience, although with delicious seasoned fries, could be improved in terms of plate warmth. Overall, a great value for money with everything you need close by.
Rooms
9.0
I had a wonderful stay in a room with 2 single hard beds and a balcony. The tea making facilities in the small cupboard were a nice touch.
Service
9.0
The service was top-notch! From accommodating our anniversary request to the attentive staff at reception and housekeeping, we felt truly taken care of.
Location
10.0
The hotel couldn't be in a better spot, right in the center of Liverpool. Close to everything you'd want to see, including the famous Cavern pub and the shopping area Liverpool One.
Dining
7.0
While the world-famous seasoned fries were a highlight, the plates were a bit cold for my taste when serving hot drinks. But the inclusivity of the drinks was a nice touch!
Facilities
8.0
The hotel had all the facilities I needed for a comfortable stay, from laundry to tours/ticket assistance. A great place to unwind after exploring the city.
Matthew
United Kingdom,
January
2024
8.8/10
Staying at this hotel was an absolute pleasure. The beautifully designed old building creates a charming atmosphere. The rooms are cozy and equipped with everything you need, and the service is top-notch. However, some minor improvements can be made in the dining options. The central location is a major plus, making it easy to explore the city on foot.
Rooms
9.0
The bedrooms in the hotel are cozy and come with a lovely bathtub. The kettle being in the cupboard is a nice touch.
Service
9.0
The service at this hotel is exceptional, especially from Dave the doorman. Staff members are attentive and always ready to assist.
Location
10.0
The hotel is conveniently located in the city center, making it easy to walk around and explore various attractions.
Dining
8.0
The dining experience offers a great selection of seafood options and includes a tasty breakfast.
Facilities
8.0
The hotel provides a range of facilities to ensure a comfortable stay, and the happy hour is a delightful addition.
Anthony
United Kingdom,
December
2023
8.8/10
The hotel's location is superb, right in the heart of Liverpool with easy access to main attractions. The rooms are cozy and offer lovely views with a balcony, and the staff provides excellent service, even fulfilling special requests like anniversary decorations. However, the dining experience could be improved with more variety, and the price is a bit high for the value offered.
Rooms
9.0
I loved my room with a view and balcony, it was so cozy and the bed was incredibly comfortable.
Service
9.0
The staff went above and beyond to make my stay special, from the doorman to the Duty Manager, they were all friendly and accommodating.
Location
10.0
The hotel couldn't be in a better location, right in the center of Liverpool, making it convenient to explore all the city has to offer.
Dining
7.0
While the dining options were good, I wish there was more variety in the menu to choose from.
Facilities
9.0
The hotel offers excellent facilities, making my stay even more enjoyable.
Thomas
United Kingdom,
November
2023
8.6/10
I couldn't have asked for a better stay! The hotel's location is perfect for exploring the city, and the rooms are cozy and filled with lovely Beatle pictures. The service was top-notch, with everyone going out of their way to make my stay memorable. However, the dining experience was a bit lacking in terms of hot plates for the meals. Despite that, the price was fair for all the amenities provided.
Rooms
9.0
The rooms were so comfortable, and the extra-large bed was a dream to sleep in. The Beatle pictures added a fun touch to the decor.
Service
9.0
From the doorman to the reception desk, everyone was incredibly polite and helpful. They even surprised me with anniversary balloons upon arrival, which was such a sweet gesture.
Location
10.0
The hotel is perfectly situated in the heart of Liverpool, making it easy to walk around and explore all the city has to offer. Plus, being next to the Cavern pub adds to the vibrant atmosphere.
Dining
7.0
While the dining experience was good overall, serving meals on cold plates was a small disappointment. However, the hot drinks were a comforting touch.
Facilities
8.0
The hotel offers great facilities, from laundry service to tours and ticket assistance. Plus, they have a lovely welcome drink and happy hour to enjoy.
Stephen
United Kingdom,
September
2023
8.4/10
The hotel is perfectly situated in the heart of the city center, making it easy to explore all the nearby attractions. The rooms are spacious and well-equipped, offering a cozy bed and all the necessary amenities. The service from the staff, including special requests like anniversary balloons, was exceptional and truly made me feel welcome. However, the dining experience could use some improvement, with dishes being served on cold plates. Overall, a great value for money stay with excellent service and a convenient location.
Rooms
8.0
The room had ample space, a comfy bed, and all required amenities.
Service
9.0
The staff, from doorman to cleaner, provided polite and accommodating service, including special requests.
Location
10.0
The hotel is right in the city center, close to everything you'd want to see and do.
Dining
7.0
The dining experience was slightly marred by dishes being served on cold plates.
Facilities
8.0
The hotel offers a range of facilities, ensuring a comfortable stay for guests.
James
United Kingdom,
September
2023
8.2/10
I had a wonderful time at this hotel. The rooms were spacious with a huge bed, and the staff, especially Dave the doorman, were incredibly attentive. The location was perfect for exploring the city center on foot, and the dining experience with hot drinks was a lovely touch. The only downside was that dining was not included in the rate, which could add up on longer stays.
Rooms
8.0
The rooms were spacious with a huge bed.
Service
9.0
The staff, especially Dave the doorman, provided exceptional service.
Location
9.0
The hotel is conveniently situated in the city center, allowing easy access to various attractions.
Dining
7.0
The dining experience was lovely with hot drinks; however, it was not included in the rate.
Facilities
8.0
The facilities met all my needs during my stay.
Ken
United Kingdom,
August
2023
8.6/10
I thoroughly enjoyed my stay at the hotel. The location was superb, right in the heart of the city center with easy access to everything. The rooms were spacious and comfortable, and the staff provided exceptional service. The dining options were varied, although some small improvements could be made. Overall, it was a great value for money.
Rooms
8.0
My room on the lower floors was spacious and had a huge bed, making my stay very comfortable.
Service
9.0
The service at the hotel was top-notch. From accommodating special requests to friendly interactions, the staff, especially Dave at the door and Jamie at the reception desk, made my stay memorable.
Location
10.0
The hotel is centrally located in the bustling city center, making it convenient for exploring and enjoying the nightlife without the need for taxis.
Dining
7.0
The dining experience offered a good variety of local and international dishes. However, some minor improvements like serving hot drinks on warmer plates could enhance the experience.
Facilities
9.0
The hotel facilities were well-maintained and offered everything I needed for a comfortable stay.
Carolyn
United States,
August
2023
8.2/10
I was thrilled with the hotel's central location in Liverpool center, making it easy to explore the city and enjoy the nearby attractions. The room was cozy and had all the necessary amenities, but the low sink was a bit inconvenient for me. The service, from Jamie at the reception desk to the doorman Dave, was outstanding with quick responses to all our requests. The dining experience was satisfactory with delicious juicy burgers available, and the hot drinks included provided a nice touch. However, the dining area could use some improvement. Overall, a pleasant stay with great service and convenient access to city hotspots.
Rooms
8.0
The room had all amenities and was comfortable, but the knee-high sink was a slight inconvenience.
Service
9.0
The service was exceptional, from the friendly doorman Dave to the attentive housekeeping and reception staff.
Location
9.0
The hotel's location in the city center was perfect, offering easy access to various bars and attractions.
Dining
7.0
The dining experience was decent with tasty burgers available, but there is room for improvement in the overall dining options.
Facilities
8.0
The hotel provided all necessary facilities, making the stay convenient and comfortable for guests.
central location
low sink
Helen
United Kingdom,
August
2023
8.6/10
I had a wonderful stay at this hotel, with spacious rooms and a great view from the double big windows and balcony. The facilities were top-notch, making my visit comfortable and enjoyable. However, the dining experience could be improved with better service and hotter plates for the meals.
Rooms
8.0
The rooms were spacious and well-equipped with double big windows offering a lovely view. I particularly enjoyed having a bath in the room.
Service
9.0
The service was excellent, with the Duty Manager and receptionist being very polite and accommodating. The housekeeping staff was efficient in maintaining the room cleanliness.
Location
10.0
The hotel is perfectly situated in the center of Liverpool, making it easy to explore the main shopping area and nightlife on foot. It's a convenient location for visitors.
Dining
7.0
The dining experience, although not included in the rate, was satisfactory with a good selection of tropical fruits. However, the meals were sometimes served on cold plates, affecting the overall experience.
Facilities
9.0
The hotel offers great facilities that enhance the overall guest experience. From the welcome drink to tours/ticket assistance, everything was well-organized and convenient.
Peter
United Kingdom,
August
2023
8.0/10
The hotel is centrally located in Liverpool, right on the edge of the main shopping area, making it convenient for exploring the city. The rooms are well-equipped with all necessary amenities but have a slightly odd layout with a knee-high sink. The service provided by the team, from the doorman to the reception desk staff, was exceptional, especially Jamie at the front desk. However, the dining options were not included in the rate, and the options were limited. Overall, a comfortable stay with great service but could benefit from a better dining experience.
Rooms
8.0
The rooms feature great Beatles pictures but have a strange layout with a knee-high sink.
Service
9.0
From the doorman to the reception desk, the service was top-notch, especially Jamie's assistance.
Location
9.0
The hotel is located centrally in Liverpool, right on the edge of the main shopping area, providing easy access to explore the city.
Dining
6.0
The dining options were not included in the rate, and the choices available were limited.
Facilities
8.0
The hotel offers great facilities from housekeeping to laundry services, making the stay convenient.
Shane
United Kingdom,
July
2023
8.2/10
The hotel offers a great view from the balcony with a comfy big bed, but the dining experience leaves much to be desired. The location is convenient for exploring the city center and nearby attractions. The service provided is excellent, making the stay enjoyable.
Rooms
8.0
I loved the view from the balcony and the comfortable big bed.
Service
9.0
The service here is top-notch, from the Duty Manager accommodating our special request to the attentive housekeeping and tour assistance.
Location
9.0
The hotel is perfectly situated, making it easy to explore the city center and walk to nearby attractions.
Dining
7.0
The dining experience with breakfast included was satisfying with hot drinks served.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
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